At Aurenti, every creation is handled with the utmost care and precision. From our atelier to your hands, we are committed to delivering your piece securely, efficiently, and with the elegance it deserves.

Processing Time

Each Aurenti piece is carefully prepared prior to dispatch. Orders are typically processed within 5–10 business days. 

Each ring is handcrafted specifically for you, customized to your unique preferences and design choices. We take the necessary time to ensure your ring is flawless and exactly as you envisioned it.

During peak periods or for high-demand pieces, processing times may be slightly extended to ensure the highest standards of quality.

For made-to-order or customized items, production times will be specified on the product page.

Shipping & Delivery

We offer worldwide shipping through trusted courier partners to ensure safe and timely delivery.

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  Standard International Shipping: 10-15 business days
  
• 
  Express Shipping: 5-10 business days
  

Delivery times may vary depending on your location and customs processing in your country.

Shipping Costs

Shipping costs are calculated at checkout based on your destination and selected delivery method. From time to time, Aurenti may offer complimentary shipping on select orders or promotions.

Duties & Taxes

For international orders, customs duties, import taxes, and fees may apply upon arrival in your country. These charges are determined by local authorities and are the responsibility of the customer.

Aurenti is not responsible for delays caused by customs clearance procedures.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your delivery in real time.

Secure Packaging

All Aurenti pieces are presented in our gift packaging, designed to protect your jewelry while offering a refined unboxing experience. For security reasons, orders require a signature upon delivery.

Delivery Issues

Please ensure that your shipping details are accurate at checkout. Aurenti is not responsible for lost or delayed shipments due to incorrect address information.

If you experience any issues with your delivery, we invite you to contact us and our team will assist you promptly.